At The Eyrie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business details, and billing information when you contact us, sign up for services, or request a quote.
- Non-Personal Information: Browser type, device details, IP address, and pages you visit on our website (for analytics and improvements).
2. How We Use Your Information
Your information may be used to:
- Provide and manage our services
- Process payments and billing
- Communicate with you about updates, offers, or inquiries
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data. We may share your information only with:
- Trusted service providers who help us operate our business (e.g., payment processors, IT support)
- Legal authorities if required by law or to protect our legal rights
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze traffic, remember preferences, and improve performance. You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
As a user in the United Kingdom (and under GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal obligations)
- Object to certain processing activities
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
The Eyrie
📍 Castle Mills, Aynam Rd, Kendal LA9 7DE, United Kingdom
📧 [email protected]
📞 +447352368331